Digital Bikes

PRIVACY POLICY OF DIGITAL BIKES

IF YOU DO NOT AGREE TO THE PRIVACY POLICY, YOU SHOULD NOT USE DIGITAL BIKES SERVICES IN ANY WAY. THE USE OF OUR SERVICES IS OFFERED TO YOU CONDITIONED ON YOUR ACCEPTANCE WITHOUT MODIFICATION OF THIS AGREEMENT.

Types of Data Collected

1. Personal Data

2. Usage Data

Personal Data

While using Our Service, we ask You to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: First name and Surname, Phone number, Email address, Residence, Gender, Usage Data, Payment Information

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as origin, destination, time and diagnostic data. This data is used to improve the service in many ways including

1. Bicycle rebalancing.

Bicycle rebalancing is the use of a vehicle to reposition bikes from full stations to empty ones.

2. Research purposes

The team actively carries out research on how to improve Digital Bikes.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account : to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  
• As a form of security: Digital Bikes uses information such as user name, phone number, photo of national Identity Card, photo of student Identity card, photo of staff Identity card as security. Incase Digital bikes property is not returned or not handled well, this is the information we use to follow up
  
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  
• To manage Your requests: To attend and manage Your requests to Us.
  
• For research purposes : We may use Your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
  

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service

Storage and transfer of Your Personal Data

We will only store or transfer your personal data to countries that have adequate data protection standards/laws or where you have consented to the processing or storing of personal data outside Uganda. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.